Frequently Asked Questions
Do I need to have a ticket to enter?
Yes. One ticket is required per vehicle. Tickets must be purchased in advance of the event. No ticket sales will be available on-site at Dix Park.
Where do I enter the park to begin the drive-thru event?
All event attendees should enter the park at the Hunt Drive entrance from Western Blvd. Use 75 Hunt Drive Raleigh, NC 27603 to guide you to the entrance. There will be signage directing you to the entrance.
When can I start arriving for the event?
Vehicles should arrive no more than 10 minutes before the stated time bock on their ticket. Vehicles will not be allowed to enter the drive-thru event before the time on their ticket.
Can I still attend the event if I am running late?
You must be in line before the end of your time block to enter the event. Entry will not be allowed after the time session on your ticket.
What if I miss my scheduled time?
No refunds will be given if you miss your scheduled time. If you missed your scheduled time due to unavoidable circumstance please contact Dorothea Dix Park staff at email@example.com to discuss options.
How long is the light show?
The show path is 1.3 miles in length. It takes approximately 15 minutes from start to finish.
Can I exit my vehicle to take pictures or walk around the park to look at the lights?
To ensure physical distancing and safety of all attendees, you are required to remain in your vehicle throughout the lighted drive-thru event.
Can I park my vehicle at any point to look at the lights?
No. You must continue driving through the event to look at the lights. You can drive as slowly as you wish.
Can I walk or bike through the light show?
No. To ensure physical distancing and safety of all, attendees will be required to be in a vehicle during the event. Dix Park will be closed to park visitors each night at 5 p.m. during the event.
Will there be restrooms available?
No. All visitors must remain in their vehicles.
What happens if there is inclement weather?
The event is on rain or shine unless there is major inclement weather. Announcements will be made in event of cancellation. If cancellation occurs all purchased tickets would be rescheduled. Make-up nights would take place at the beginning of January 2021.
Is there a vehicle height limitation?
Yes, there is a 10’5″ height limit. Due to several tunnel elements, vehicles taller than 10’5″ will not be permitted to enter the show.
Who can I call with my questions?
Please contact Dorothea Dix Park staff at firstname.lastname@example.org or call 919-996-6688.